Student Information System

Rediker Software

Rediker Software has been providing administrative solutions for schools around the world for over 40 years.

Striving to stay current in the EdTech industry, our task was to build a web based student information system to replace the legacy desktop application.

Roles

  • User Experience (UX) Designer

  • Interaction (IxD) Designer

  • User Interface (UI) Designer

  • Visual Designer

Deliverables

  • Design System

  • Personas

  • Competitive Analysis

  • User Journeys

  • Task Flows

  • Low-fidelity wireframes

  • Prototypes

  • Usability test

  • High-fidelity mockups

Tools

  • Figma

  • Axure

  • Confluence

  • Post-its

The Task

A complete overhaul of the existing application.

“Was this product developed in the ’90s?”

“It looks like it was developed in the ’90s and not updated much since. Can be very clunky to navigate…”

Customer Review Mar 05, 2020

Overview

This case study is a summary of a very large project. The process laid out below was rinsed and repeated several times. I worked on this project as a member of an agile team. I worked closely with 2 other UX Designers, a team of developers, a product owner and a business analysis.

Empathise

Personas

The first question we always had to solve was WHO are we designed for? To best understand our users we created personas that detailed their background information, skill, goals, every day task and pain points. Empathizing with a user drives design decisions throughout the development process.

Define

Research

Diving into the research and building a great foundation of knowledge allows you to establish features, functions and workflows that inform the final design.

Journey Maps

Ideate

Brainstorming

Taking all the knowledge you gained in the previous stage, you can now start to ideate possible solutions. It’s at this stage the design starts to take shape.

Workflow

Low-Fidelity Mockups

Prototype

I use Axure to build everything from scaled down and simplified prototypes to high-fidelity complex prototypes. It is an excellent tool for usability testing as well as documenting the workflow for developers.

Test

Our usability testing was a combination of a quantitative and qualitative approach. We used a rainbow spreadsheet to measure the success rates of task but our greatest insights came from the conversations we had with our users.

High-Fidelity Mockups

Here are just a couple mockups….

High-Fidelity Mobile Mockups